Publication Details
Abstract
This study aims to deeply understand employee work discipline and its implications for the performance of the Regional Regulation Enforcement Unit (Satpol PP) of Balangan Regency. The phenomenon studied starts from the still-found behaviors of absenteeism, lateness to work, and non-compliance with working hours, which impact the effectiveness of enforcing regional regulations and public order. This research uses a qualitative approach with a case study type. Data was collected through in-depth interviews, non-participant observation, and documentation study of employees and leaders of the Balangan Regency Satpol PP, selected using purposive and snowball sampling techniques. Data analysis was conducted using the interactive analysis model by Miles, Huberman, and Saldaña. The results show that employee work discipline is still understood administratively and has not been internalized as an organizational value. Low work discipline is influenced by weak leadership supervision, lack of firmness in sanction application, and an organizational culture permissive of disciplinary violations. These conditions have implications for the decreased readiness of personnel, the effectiveness of task execution, and the responsiveness of public order services. This study concludes that improving work discipline requires strengthening leadership, consistency in rule enforcement, and fostering a supportive organizational culture. These findings contribute to the development of public administration studies and serve as a basis for formulating policies to improve the performance of Satpol PP apparatus at the regional level.